The service was mostly attentive, though there were

Some instances where it fell short, particularly during our arrival. the overall vibe was warm and welcoming. The kids' club was an unexpected highlight, as Katarina truly engages with the children, allowing parents to enjoy downtime while knowing their little ones are well cared for.

Braw spot, had a right cracking time! The spa with the infinity pool was pure bliss, overlooking the snowy peaks. Only downside was the breakfast service could've been a wee bit faster. Would come back in a heartbeat!

1 Stunning mountain scenery
2 Well-equipped spa with heated pool
3 Very nice personalized service
4 Amazing culinary experiences

Nice kids space but the bed in our room was slanted and uncomfortable.

Engelberg vibes are just next level! 🏔️

The spa with that heated pool was something else, I could chill there all day. Plus, brekkie on the balcony with those mountain views? Ja, no, pure bliss! The staff were proper legends, always ready to help like chommies.

Dinner was a bit of a letdown compared to the rest of the experience, kinda took away from the 5-star vibe.

The heated pool in the spa offers a fantastic way to relax after a day of adventure, and the breathtaking mountain views from the balcony during breakfast make mornings a memorable experience.

Dinner left something to be desired considering the rest of the experience. the restaurant didn't quite deliver the same 5-star vibe. Navigation after dark can be tricky since nearby paths are unlit. The bar’s cocktails didn't match the high price tag, lacking finesse in preparation, which is disappointing for a hotel of this caliber.

can recommend for a brief stop-in

Comfortable room, stunning views, the indoor swimming pool provided a perfect relaxation spot after a day of exploring, complemented by the convenient location only 97 km from Belp Airport.

No complaints.

the spa and heated pool were a nice touch, but why was my room upgrade non-existent? a special treatment wouldve been nice considering all the hassle. also, can we talk about the toilet not being cleaned properly? absolutely ridiculous, not worth the high price at all. I almost thought about a good review, but just couldn’t.

The stunning mountain scenery and well-equipped spa with heated pool made my stay truly memorable. The breakfast spread was plentiful, offering fresh options that kick-started my day perfectly. I loved the infinity pool that provided breathtaking views and a chance to unwind after a long day of meetings.

Wi-Fi in my room was a bit spotty, which was somewhat inconvenient for work.

Great views from the infinity pool, but wi-fi was spotty in our room.

this hotel is just wow! the rooms are super comfy, and the views from the balcony are stunning. breakfast was a feast with lots of fresh stuff to choose from. the staff was mega friendly and helpful, really made us feel special. and that spa? it’s a total paradise, loved chillin there!

but i had some issues with the electricity in the room, and the housekeeping was kinda lacking, had to ask for stuff a few times. overall, it was a letdown when it comes to service considering how nice the place is.

my stay at kempinski was incredible! the scenery was breathtaking, and the evening walks just set the tone perfectly. compared to my last visit in the city, this experience exceeded my expectations and made it feel truly special.

the spa was undergoing maintenance during my stay.

would definitely return.

The Deluxe Room was top-notch with a nice balcony and private bathroom. Great amenities like a tea/coffee maker and comfy seating area. The spa was a dream! Loved the hot tub, indoor pool, and even a steam room. Had a fantastic experience with the back massage and yoga classes. Truly relaxing!

great experience , but some minor improvements needed

The infinity pool with breathtaking views made our afternoons unforgettable. The kids club staff, especially Katerina, provided such engaging activities that our children truly enjoyed their time there. The breakfast spread was plentiful with fresh options, making each morning delightful. The staff's personalized service was exceptional, ensuring we felt valued during our stay.

Some aspects of the room could use attention, particularly in terms of maintenance.

had an incredible time celebrating my birthday at kempinski. the luxury and attention to detail blew me away, especially the beautiful decor and the amazing infinity pool views. definitely exceeded all my expectations from my last visit to the city!

the bed in my room was damaged.